Duration: 3 Years (total up 7 semesters)
Total Credit Hours: 90
Overview
The Diploma in Cabin Crew Management at Mont Royale International College offers a well-rounded foundation in aviation operations, in-flight services, safety procedures, and customer handling. This program is designed to prepare students for dynamic roles within the airline and travel industry, particularly in cabin crew and supervisory positions. The curriculum blends theoretical knowledge with practical training, ensuring graduates are industry-ready and globally competitive.
The course includes:
- Fundamentals of Aviation Management: Gain insight into the structure, roles, and operational aspects of the global aviation industry.
- Airlines Cabin Crew Training: Acquire hands-on skills for in-flight services, team coordination, and managing passenger needs during flights.
- Safety and Emergency Procedures in Airlines: Understand protocols and actions for handling onboard emergencies, including fire, turbulence, evacuation, and first aid.
- Airport Management and Operations: Explore the workings of airport systems, logistics, ground handling, and terminal operations.
- Passenger and Customer Handling Services: Learn to provide excellent service while managing various passenger scenarios with professionalism and cultural sensitivity.
Career Pathways
Graduates of the Diploma in Cabin Crew Management program at Mont Royale College can pursue exciting and diverse career opportunities across the aviation, hospitality, and travel sectors. Potential career pathways include:
- Cabin Crew Member / Flight Attendant
- In-Flight Service Supervisor
- Airport Ground Services Officer
- Airline Customer Service Representative
- VIP Lounge Host
- Aviation Operations Assistant
- Travel Consultant
- Crew Scheduling Executive
- Cabin Crew Trainer
Entry Requirements
Graduates of the Business Management program can pursue a variety of career paths, including:
- (i) Pass SPM / SPMV / O-Level with 3 credits in any subject; or
- (ii) Any qualification approved by Ministry of Education
ALL COURSES
Foundation Programs
- Foundation in Arts
- Foundation in Science (Coming Soon)
Diploma Programs
- Diploma in Business Management
- Diploma in Accounting
- Diploma in Multimedia Design
- Diploma in Computer Science
- Diploma in Technology Management
- Diploma in Law Enforcement Management
- Diploma in Hotel Management
- Diploma in Cabin Crew Management
- Diploma in Nursing (Coming Soon)
- Diploma in Early Childhood Education (Coming Soon)
- Diploma in Physiotherapy (Coming Soon)
Bachelor’s Degrees
- Bachelor of Computer Science (Software Development) with Honours (Coming Soon)
- Bachelors of Computer Science (Computer Network Security) with Honours (Coming Soon)
- Bachelor in Business Administration (Islamic Finance) (Coming Soon)
- Bachelor of Information Technology (Informatics Media) With Honours (Coming Soon)
- Bachelor in Accounting with Honours (Coming Soon)
Professional Certifications
- Certificate In Business Studies
- Certificate In Information Technology
Programme structure and syllabus
Semester I
| Code | Subject | Credit Hour | |
|---|---|---|---|
| DCC 1113 | Academic English | 3 | |
| DCC 1123 | Principles of Management | 3 | |
| DCC 1133 | Fundamentals of Airlines Industry | 3 | |
| DCC 1143 | Principles of Information Technology | 3 | |
| DCC 1153 | Fundamentals of Airlines Ground Services | 3 | |
| MPU 2183 | U1 Penghayatan Etika dan Peradaban / | 3 | |
| MPU 2123 | U1 Bahasa Melayu Komunikasi 1 | ||
| Total: 18 |
Semester II
| Code | Subject | Credit Hour | |
|---|---|---|---|
| MPU 2213 MPU 2223 | (U2 Bahasa Kebangsaan A / (U2 Thinking Skills | 3 | |
| DCC 1213 | Fundamentals of Aviation Management | 3 | |
| DCC 1223 | Introduction to Occupational Safety and Health Management | 3 | |
| DCC 1233 | Human Resource Management | 3 | |
| DCC 1243 | Fundamentals of Public Relation | 3 | |
| Total: 15 |
Semester III
| Code | Subject | Credit Hour | |
|---|---|---|---|
| DCC 1313 | Organizational Behaviour | 3 | |
| MPU 2313 | (U3 General Psychology | 3 | |
| MPU 2323 | (U4 Integrity and Anti-Corruption | 2 | |
| Total: 8 |
Semester IV
| Code | Subject | Credit Hour | |
|---|---|---|---|
| DCC 2113 | Professional Grooming and Etiquette | 3 | |
| DCC 2123 | Tourism Transportation | 3 | |
| DCC 2133 | Fundamentals of Customer Services | 3 | |
| DCC 2144 | Airlines Cabin Crew Training | 4 | |
| DCC 2153 | Safety and Emergency Procedures in Airlines | 3 | |
| Total: 16 |
Semester V
| Code | Subject | Credit Hour | |
|---|---|---|---|
| DCC 2213 | Airport Management and Operations | 3 | |
| DCC 2223 | Food and Beverages Services | 3 | |
| DCC 2233 | Passenger and Customer Handling Services | 3 | |
| DCC 2244 | Aviation Law | 4 | |
| DCC 2253 | Geographical Aspects of Travel Planning | 3 | |
| Total: 16 |
Semester VI
| Code | Subject | Credit Hour | |
|---|---|---|---|
| DCC 2313 | Airlines Industry Marketing | 3 | |
| DCC 2323 | Food Safety Practices | 3 | |
| DCC 2333 | Personal Development Plan | 3 | |
| Total: 9 |
Semester VII
| Code | Subject | Credit Hour | |
|---|---|---|---|
| DCC 3118 | Industrial Training | 8 | |
| Total: 8 |
